Privacy Policy

1. Introduction

Welcome to Novi Journey Private Limited (“Company,” “we,” “our,” “us”). We are committed to protecting your privacy and ensuring compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act) and other applicable Indian regulations. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website www.novijourney.com.

2. Information We Collect

We may collect the following types of information:

• Personal Data: Name, email address, phone number, and other contact details.
• Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited.
• Cookies & Tracking Technologies: We use cookies to enhance user experience and analyze website traffic.

3. Lawful Basis for Processing

Under the DPDP Act, we process personal data based on:

• Consent: Users must provide explicit consent before we collect or process their data.
• Legitimate Use: Data may be processed for essential business operations, compliance, or security purposes.

4. How We Use Your Information

We use the collected data for:

• Providing and improving our services.
• Communicating with you regarding inquiries or updates.
• Ensuring compliance with legal and regulatory requirements.
• Marketing and promotional activities (with your consent).

5. Sharing Your Information

We do not sell or rent your personal data. However, we may share it with:

• Third-party service providers assisting in website operations.
• Legal authorities if required by law.
• Business partners for collaborative projects (with consent).

6. Data Security & Protection Measures

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure.

• Encryption & Secure Storage: Personal data is stored securely with encryption protocols.
• Access Control: Only authorized personnel can access sensitive information.
• Data Breach Notification: In case of a breach, affected users will be notified as per legal requirements.

7. Your Rights Under Indian Law

As per the DPDP Act, users have the right to:

• Access & Update Data: Request copies of stored data and correct inaccuracies.
• Withdraw Consent: Users can revoke consent for data processing at any time.
• Request Deletion: Users can request the removal of their personal data.
• Data Portability: Obtain a copy of their data in a structured format.

8. Cross-Border Data Transfers

If personal data is transferred outside India, we ensure compliance with applicable regulations and implement necessary safeguards.

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page.

11. Contact Us

For any questions regarding this Privacy Policy, please contact us at: [email protected]